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Privacy Policy

Vision Coaching Inc (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

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Our privacy practices are guided by the principles set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).

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Website Covered by This Policy

This policy applies to:

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By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the website.

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Who We Are

Vision Coaching Inc
107 Charlotte St
Saint John, NB E2L 2J2
Canada

Phone: 1-888-765-6535
Email: info@visioncoachinginc.com

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What Personal Information Means

Under Canadian law, personal information is any information about an identifiable individual. This does not include business contact information such as a business address, title, or telephone number used for work purposes.

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Why We Collect Personal Information

We collect personal information to:

  • Provide executive coaching, leadership coaching, and workshops

  • Deliver one-to-one coaching services

  • Respond to inquiries and discovery call requests

  • Share newsletters, resources, and educational materials

  • Manage client relationships and communication

  • Improve our services and website experience

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How We Collect Personal Information

Information You Provide Directly

We collect information you voluntarily provide when you:

  • Complete website forms

  • Book or request discovery calls

  • Sign up for newsletters or email updates

  • Download resources

  • Contact us by email

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This information may include your name, email address, phone number, organization, role, and any details you choose to share.

All forms, newsletters, and downloadable resources are managed through HubSpot, which we use as our CRM and email marketing platform.

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Automatic Information Collection

When you visit our website, we may automatically collect limited technical information using tracking tools such as:

  • Google Analytics

  • Facebook Pixel

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This may include:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • General location data

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This information is used for analytics and website improvement and does not directly identify you.

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Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support analytics and advertising functions.

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Cookies help us understand how visitors use our website and allow us to improve performance and relevance. Social media pixels may be used to show relevant content or ads on platforms such as Facebook.

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You can control or disable cookies through your browser settings. Cookie functionality may be activated after this Privacy Policy is published.

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Email Communications

If you provide your email address, we may send you newsletters, resources, or information related to our services.

We comply with Canadian Anti-Spam Legislation (CASL).


Every email we send includes:

  • Clear sender identification

  • Contact information

  • An unsubscribe option

 

You may unsubscribe at any time by clicking the link in our emails.

 

We do not sell, rent, or share our email list with third parties.

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Payments and Client Accounts

Payments are not processed through this website.

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Invoices are issued separately through QuickBooks, and payment details are handled outside of this website. We do not store credit card or banking information on our website.

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We do not provide a client portal through this site.

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How We Use Your Information

We use personal information to:

  • Deliver services you request

  • Communicate with you

  • Manage client relationships

  • Send relevant updates or resources

  • Improve our offerings and website functionality

  • Meet legal and regulatory requirements

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Disclosure of Information

We do not sell or trade personal information.

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We may share information only when necessary with:

  • Service providers such as HubSpot, analytics providers, and professional advisors

  • Legal or regulatory authorities if required by law

  • A successor organization in the event of a business transfer or restructuring

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Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your personal information against loss, misuse, unauthorized access, or disclosure.

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Email communication is not fully secure. Please avoid sending sensitive information by email.

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Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

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Access and Correction

You may request access to your personal information or ask for corrections if you believe it is inaccurate or incomplete.

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Requests can be sent to the contact information listed below. We may require verification of identity before processing requests.

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GDPR Rights (EU and UK Visitors)

If you are visiting from the EU or UK, you have rights under the General Data Protection Regulation (GDPR), including:

  • The right to access your data

  • The right to correct or delete your data

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent

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You may also lodge a complaint with a supervisory authority in your jurisdiction.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website.

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Contact and Privacy Officer

Privacy Officer
Vision Coaching Inc
Email: info@visioncoachinginc.com

Privacy Policy

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